Product: Michael And Son Services Customer Care Clear all filters (0 of 15 reviews match)
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Michael and sons is full of racist white people who set up black or other color for failure, when I interview I took a typing speed test the lady did not give me any directions but gave directions to the white boy who pass his test “of course “ cause she gave him...
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Anonymous
Nonya

Maybe you just suck at typing and failed the test? Maybe “white boy” is better at typing than you. Just a thought... easier to just pull out that race card though right than o...

1.0
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Michael And Son Services Customer Care
I didn't like
  • Charge which was ridiculous
  • Repeated failure to act as promised
  • Quality of service
#1264931
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Michael And Son Services - Sad and pitiful

We had an appointment between the hours 9am-12 and no one showed up. We had to call to find out what was going on. The tech called at 12:30 and was on his way again 1pm no driver. We didn't get a call to say they were running late so we decided to cancel the services and will go to another company. Dont deserve one star.
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Michael And Son Services Customer Care
#1263398
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I have been a loyal customer of Michael and Sons for years (HVAC, plumbing, electrical, etc.) and purchased a new AC/furnace from them about 5 years ago. We realized a few weeks ago that something wasn't right with our AC unit when the weather started to get warm. We...
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OutlyingBison
OutlyingBison

My dealings with them for my HVAC they installed has been horrendous.

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Michael And Son Services Customer Care
#1250580
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Unfortunately, the Michael & Son team has provided sub-standard service across a number of areas.Several but not all of these include: 1. waiting over 8 days for service, this was extended to 10 without warning or explanation when the initial appointment was cancelled...
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1.2
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Michael And Son Services Customer Care
I didn't like
  • Poor customer service
  • Repeated failure to act as promised
  • Poor service
#993656
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We called Michael and Sons on Sunday evening to let know we having no heat in house.Told that we put urgent list .Then monday we called three time still on urgent list.This coldest day 15 degrees. Finally since we nocall or responds from this company. We called another...
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1.0
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Michael And Son Services Customer Care
#988883
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AFTER SELLING ME 20 k WORTH OF HEATING AND AIR EQUIPMENT, THE SYSTEM ALARMED AND FAILED DAILY. MICHAEL AND SON ADVISED ME THAT I WOULD ALSO NEED 5 K WORTH OF DUCT WORK.........(sign right here) IT WOULD HAVE BEEN NICE TO MENTION THAT BEFORE 20 K WORTH OF EQUIPMENT...
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Anonymous
Anonymous

as a hvac company we have found michal and sons to be a big rip off half of rhier techs have no clue what their doing it a commnsion driven based company ,sell sell sell , I w...

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Michael And Son Services Customer Care
#967238
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00 in lost pay, just to find out that they can not come out!!!! I called Michael and sons, and the lady says "sorry" after I explained the situation to her and said that she could schedule the time between a 4 hour slot for tomorrow, or I can call lowes to find another...
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1.1
Merrifield,Virginia
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Michael And Son Services Customer Care
I didn't like
  • Quality of service
#947015
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Michael And Son Services Customer Care Review

Sevice after the sell is lousy. Have been trying for weeks to get retun calls for a hvac system put in in August. All Ive veen gettIng is promises to have someone get back with me.
2.3
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Michael And Son Services Customer Care
#936648
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Michael And Son Services Customer Care Review

DUBOIS GORDON HVAC TECH--------GREAT TECHNICIAN:) HE WAS VERY NICE AND HE EXPLAINED EVERYTHING THAT I NEEDED TO KNOW ABOUT THE SERVICE I HAD DONE. THANKS MS. TATE
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Michael And Son Services Customer Care
#935650
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For starters they don't know what they are doing and they think you should pay them while figure out how to fix your problem .....clueless! Don't use these people
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Anonymous
DarkArwen

This accurately describes my interaction with this company. I strongly recommend for folks to look elsewhere for their home maintenance needs. The tech that I dealt with took ...

1.0
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Michael And Son Services Customer Care
#916639
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